Explore our FAQs to find answers to common queries about our products, orders, shipping, returns, and more.
Can't find what you're looking for? Reach out to us; we're here to help.

1. What makes Ethicrue socks sustainable?

Our socks are crafted from certified organic cotton, ensuring a lower environmental impact. Plus, we prioritize eco-friendly manufacturing processes.

2. Are Ethicrue socks suitable for sensitive skin?

Yes, our organic cotton socks are hypoallergenic and gentle on sensitive skin, making them an excellent choice for all-day comfort.

3. How do I determine my sock size?

Sock size is based on shoe size. You should check out the "sizing and measurements" on each item's page for the socks measurements.

4. Are your socks suitable for formal occasions?

Absolutely. Our socks from the Classic Elegance Collection are designed to add a touch of sophistication to formal attire.

5. Do you offer international shipping?

Yes, we ship internationally. Please check our Shipping Policy for details on shipping rates and delivery times to your location.

6. Can I return or exchange my socks if they don't fit correctly?

Socks can be returned as long as they are returned in the same condition they were received in, and received back in our warehouse within 45 days of the purchase date. Please review our Returns and Exchanges page for more information on the process and our policy details.

7. Are your socks machine-washable?

Simply follow the care instructions on your sock tag and on the product detail page for the best results

Make sure you do not tumble dry the socks as it will really damage them.

8. Do you offer a subscription service for regular sock deliveries?

We're working on it! Stay tuned for updates on our subscription service to keep your sock drawer fresh. Get Notified.

9. Are your socks suitable for year-round wear?

Yes, our socks are designed to be versatile and comfortable in various seasons. They provide warmth in winter and breathability in summer.

10. Are your socks available in women's sizes?

At this time, we primarily offer men's sock sizes. However, our sizing is inclusive, and many women find a suitable fit by following our Size Guide for conversions.

11. Can I purchase Ethicrue socks in local retail stores?

Currently, our socks are available exclusively through our online store. Stay tuned for updates.

12. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards and secure online payment platforms. You can find more information on accepted payment methods during the checkout process.

13. Do you offer gift packaging or gift cards?

Yes, we offer gift packaging options and gift cards, making it easy to share the joy of Ethicrue socks with your loved ones. You can find more details on our Gift Options page.

14. How can I contact Ethicrue for additional questions or support?

You can reach out to us through the contact information provided on our Contact Us page. We're here to assist you with any inquiries or concerns you may have.